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Culligan Connect

Features & Benefits

Why Use Culligan Connect?

Available on iTunes or Google Play Store.

  1. Real-Time Monitoring

    Home screen displays real-time water flow, daily water usage, salt level and away mode monitoring

  2. Remote Bypass

    Deactivate soft water when it’s not needed via remote bypass and set the timer to reset.

  3. See Your Water Usage

    View hourly, daily and weekly water usage.

  4. Salt Monitoring

    Active salt monitoring calculates levels and notifies you when running low.

FAQ About Denison & Sherman Culligan Connect

We Have Answers

What is the Culligan Connect app used for?

The Culligan Connect app allows homeowners to monitor and manage their Culligan water softener directly from their phone. It provides real-time system information, usage insights, salt level alerts, and notifications tied to your locally installed Culligan equipment.

What information can I see in real time using the app?

The app displays real-time water flow, daily water usage, salt levels, and system status. This helps homeowners in this area quickly spot unusual water use, low salt levels, or system changes without needing to check the unit manually.

Can I control my water softener remotely?

Yes. Culligan Connect allows you to remotely bypass soft water when it’s not needed and automatically return the system to normal operation. This is helpful when traveling, away from home, or managing water usage remotely.

How does salt monitoring work in the Culligan Connect app?

The app actively tracks salt usage and calculates remaining salt levels based on your system’s operation. You’ll receive alerts when salt levels are running low, helping prevent hard water before it becomes noticeable.

Will my local Culligan dealer be notified if there’s a problem?

Yes. Culligan Connect includes remote diagnostics that notify your local Culligan service team at the same time you receive alerts. This allows faster response and proactive service when issues arise.

Does the app help reduce water usage or save money?

Yes. By showing hourly, daily, monthly, and yearly water usage, the app helps homeowners understand consumption patterns, conserve water, and potentially reduce utility costs over time.

What happens if the app detects unusual water flow?

If unexpected water flow is detected, the app sends push notifications or text alerts. This early warning helps homeowners identify potential leaks or abnormal usage before damage or high water bills occur.

Who should use the Culligan Connect app?

Culligan Connect is designed for current Culligan customers in the local service area who have compatible Culligan softening systems installed and want greater visibility, control, and peace of mind.

Is the Culligan Connect app required to use my system?

No. Your water softener operates normally without the app. Culligan Connect simply adds convenience, monitoring, and early alerts that enhance system management and service coordination.