New Ownership: A fresh start. We acknowledge the challenges from the previous dealership and want our customers to know we have a new team and a new franchise focused on integrity and service.
Accountability: We invite former customers to give us another chance to show the level of service and reliability Culligan is known for. As a family-owned company with a proven reputation in large Texas markets, we’re bringing that same commitment to the Denison area and surrounding counties.
Share Your Experience: Whether your past experience with Culligan was good or not so good, we want to hear from you. Your feedback helps us understand what worked well and what needs to be made right. Complete our quick online form or call us directly — every story will be personally reviewed by our Owner and General Manager as part of our promise to listen, learn, and improve.
Free System Check: If your current system isn’t working as it should, we’ll provide a free visual inspection to assess its performance and help you understand your options.
Upgrade & Support Options: We offer no-obligation consultations and upgrade recommendations to help ensure your home or business enjoys reliable, healthy water.
Local Commitment: We’re proud to be locally led, serving Grayson, Cooke, Fannin, Bryan, and Choctaw counties with honesty and care. Culligan Cares.
Testimonials
Our reviews are a window for you to look into how we do business. Read a few below
Nixon Escobar was just that technician. He patiently explained how the system worked and very helpful at answering all my questions. I would highly recommend him to others who are needing to know how their system works. Thank you, Nixon for all your help.
Amazing Service! Thank you for your consistently courteous and helpful service. As someone also working in sales, I’m truly impressed by your customer-oriented approach. I’ve been in the US for 10 years and they provide the best service!
I appreciate Culligan also sends out techs for check ups to make sure all is working well. Jerry Gaston just did our first check up. He was super nice and helpful. We are happy customers!
FAQ
Culligan – Under New Ownership in Denison, TX
Have questions? We have answers.
Is Culligan of Denison under new ownership?
Yes. Culligan in Denison is now owned and operated by a new, family-owned franchise team with a proven track record across Texas. We’re not connected to the previous dealership, and we’re committed to earning your trust through honest service, transparent communication, and high-quality water solutions.
Why did Culligan change ownership in Denison?
The previous dealership is no longer operating in the area, and our new family-owned franchise stepped in to rebuild trust, improve service quality, and provide the level of care our customers deserve. We believe the community deserves a fresh start — and that’s exactly what we’re delivering.
Is this the same Culligan company as before?
We offer the same trusted Culligan water products, but the ownership, leadership, service standards, and day-to-day operations are completely different.
New ownership. New team. New expectations for honesty, accountability, and local care.
Did Culligan of Denison close and reopen?
In a way, yes. The former dealership ended operations, and our new ownership group relaunched Culligan in the Denison area with a full reset of service, staffing, and quality standards.
Who owns the new Culligan dealership?
Culligan of Denison is part of a Texas-based, family-owned franchise group that also serves major markets like Dallas–Fort Worth, Houston, Weatherford, and Brazosport. Our owners and managers are directly involved in operations and customer care, ensuring transparency and accountability.
I had issues with the previous Culligan dealership. Will you help me?
Absolutely. Even if your past experience wasn’t great, we encourage you to reach out. Every concern is reviewed directly by our Owner and General Manager so we can understand what happened and find the best path forward.
Is Culligan responsible for warranties or equipment from the old dealership?
In most cases, no — warranties from the previous dealership do not transfer to new ownership.
However, we know this can be frustrating, and we won’t leave you without support. We review these situationscase by case and will always walk you through what we can do to help.
What if I’m renting a Culligan system from the old dealership?
Many customers inherited rental systems during ownership transitions. We can review your equipment, explain your options, and help determine the best path forward — even if your rental was with the previous dealer.
What areas do you serve?
We proudly serve Grayson, Cooke, Fannin, Bryan, and Choctaw counties.
Are your technicians and staff local?
Yes. Our team lives and works in the same communities we serve. We’re your neighbors — and we care about the water our own families drink.
How do I schedule a consultation or service visit?
You can call our local office or fill out the quick form on this page. A team member will connect with you promptly to confirm your appointment.
Do you offer service for businesses or only for homes?
We support both. From small offices to large industrial facilities, we design water treatment solutions tailored to your business’s needs.
Will you still service older water softeners or filtration systems?
Yes. We service most makes and models, including older Culligan equipment from previous dealerships. We can inspect your system, diagnose issues, and help you plan the best next steps.
What if I’m not sure which water system I need?
That’s exactly what our team is here for. We’ll test your water, learn about your usage, and recommend the best system for your home or business.
How long does installation take?
Most residential installations are completed in 1–2 hours. Commercial and industrial timelines vary based on system size, but we always work efficiently and professionally.
Do you provide emergency service?
We do our best to accommodate urgent situations. If your water system has failed or you’re experiencing poor water quality, call us — we’ll work quickly to help.
Are quotes and recommendations free?
Yes. All consultations and system recommendations are completely free and include clear, straightforward explanations of your options.
Does Culligan remove old water softeners or filtration systems?
Yes. If you choose to upgrade to a new system, we can remove and dispose of your old equipment as part of the installation process.
How fast can I get bottled water delivery?
Most customers receive delivery within a week, depending on your location and our route schedule. We offer flexible plans for homes and businesses.
Do you offer financing or rental options?
Yes. We offer rentals, monthly plans, and financing options to make clean, healthy water accessible and affordable.
Does Culligan handle well water problems?
Absolutely. We specialize in rural and well water solutions, including iron removal, sulfur/odor filtration, sediment reduction, and whole-home systems designed specifically for well water challenges.
How is Culligan keeping customers informed about the new ownership?
This page, our advertising, community outreach, social media updates, and direct communication are all part of our commitment to transparency. We want residents to feel confident knowing exactly who we are and how we serve.
The Culligan Promise
What Is The Culligan Promise and What Does It Mean?
All residential Culligan equipment is backed with a 100% Satisfaction Guarantee. If you’re not completely satisfied with your Culligan equipment within 30-days from the date of purchase, we’ll refund the purchase price.
At Culligan of Denison & Sherman we go to great lengths to test your water, inspect your plumbing, and ask questions about your family’s water needs to make sure you’re happy with your Culligan water from day one. However, if we ever make a mistake, let us know within 30 days and we’ll be glad to correct it or refund your money.
You have my personal promise. If there’s ever an issue, don’t hesitate to call me.
To the best water for you and your family,
Rick Keck
General Manager
